Microsoft reported its financial report for the first quarter of fiscal 2027, and it was mixed for Xbox.Content and services revenue fell 2 percent year over year and console sales fell 14 percent, but the pace of decline slowed and margins improved.

Screenshot of Call of Duty: Modern Warfare 4, a new part of the series that Microsoft calls the highest rated in ten years
Call of Duty: Modern Warfare 4: According to the head of Xbox, the best score in the series in a decade.Screenshot from Steam.

Quarter numbers

Xbox's revenue from content and services, which is games, add-ons and subscriptions, fell 2 percent.The decline was recorded in the partner content segment and in Game Pass, partly offset by the growth of internal studios.Console sales were down 14 percent.Microsoft's operating expenses fell 3 percent, led by its Xbox division.

Words from the head of Xbox

Asha Sharma recalled that the division's revenue fell by 10 percent a quarter earlier, so the dynamics have improved.According to her, Minecraft and World of Warcraft showed record numbers, and the new Call of Duty became the highest-rated game in the series over the past decade.We wrote more about the series' revenue separately.PC revenue grew at double-digit rates.

Console sales, Sharma explained, are limited by supply: demand outstrips the number of units available.To get consoles into the hands of more players, Microsoft is expanding its refurbished device sales program.Her conclusion is this: there is progress, but there is still a lot of work ahead.Previously, Satya Nadella expressed confidence that Xbox would return to growth before the end of the 2027 fiscal year.

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